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How to Know When You’ve Been Let Down by a Service

Woman looks at two people disappointed. They sit at a desk and look at each other. Woman is across from the other two women. When you’re choosing a professional service, there’s always a risk something can go wrong. Here is how to know when you've been let down by a service. #tips

How to Know When You’ve Been Let Down by a Service

When you’re choosing a professional service, there’s always a risk something can go wrong. You’re putting a lot of trust into the skills and experience of someone you essentially don’t know.

Unfortunately, this doesn’t always go well, and it can leave you angry and out of pocket.

Sometimes the problems that can occur aren’t necessarily down to the professional. 

Understanding Professional Negligence

It’s one thing to experience a poor service, but professional negligence can result in major problems for both you and your business.

It’s more than just being let down, it’s a failure to meet the standards of expertise you hired them for.

Poor service would be described as slow communication for example. Professional negligence on the other hand can include:

  • You’ve received careless advice
  • They made a major mistake
  • They didn’t follow your instructions

You can experience professional negligence from builders, solicitors, accountants and any other professional service you hire.

What Should You Do Before Taking the Matter Further?

If you feel you’ve been let down, there are steps you can take to seek justice. Before seeking legal advice, it’s a good idea to try and rectify the problem with the tradesperson or professional involved. This will show you did try to resolve the issue yourself.

Make sure you get as much proof as you can, such as photos and agreements. This will help if you can’t find a solution to the problem with the professional directly.

Filing a Claim

If you’ve tried and failed to rectify the problem out of the courts, you can progress to making a professional negligence claim. For this, you’ll need an experienced solicitor.

You’ll need proof of the incident, and you can usually take advantage of “No Win, No Fee” offers. In order to make a claim, you’ll also need to have suffered some form of loss.

This could be a financial loss, or an injury you’ve experienced because of the work carried out. Without proof, it’s unlikely you’ll win the case.

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Filing a professional negligence claim can be a very complex process. For this reason, it’s really important to make sure you’re choosing the best solicitor. Always look at testimonials and reviews to check whether the solicitor you’re thinking of using is trustworthy.

Overall, mistakes do happen and sometimes it’s down to an error made by a professional you’ve hired. In these cases, seeking justice is important not just for yourself, but to ensure nobody else suffers the same injustice.

However, it’s important to be fully sure you have been let down before taking the matter further.

Have you ever been let down?

Let me know, til then–cheers m’deres!

The name Nancy is shown with a dandelion fluff on the end of the y.

 

 

 

 

 

 

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